A SHORT SUMMARY
Pros
- Excellent customer service
- Large Selection of Tickets
- Fast Shipping
Cons
- High Prices
- Extra fees
- Price Problems
Stubhub
An online market place owned by ebay. They offer buyers and sellers of sports, concerts, theater, and other live event tickets a place to go to buy and sell unused event tickets.
It was founded in 2000 in San Francisco, California and was acquired in 2007 by ebay for a reported 310 million dollars. Stubhub has more than 120 partners involved in all major sports and live events around the world. It is known as the place to get any event tickets you want for any event.
Stubhub is the United States’ largest ticket marketplace, bar none. Every second someone orders an event ticket on Stubhub. The website had 16 million different users buy tickets in 2015 for nearly 10 million different live events per month. Stubhub is 100% legal and now even has an office located in Germany. If you want to buy event tickets quickly and efficiently, and want to go to an event that begins soon, than Stubhub has what you need.
Pros
Excellent customer service: Stubhub prizes itself on excellent customer service, trying to make sure you have a great time at every event. They have many pages dedicated to helping you solve any problems. They can answer your question quickly when it comes to any problems concerning, buying tickets, selling tickets, and also general questions. They also offer the option to chat on your device with them any time you would like, 24 hours a day, seven days a week. They also have a toll free line, although these hours are limited to business hours.
Large Selection of Tickets: Whatever event you would like to see, Stubhub has a large amount of tickets available. They are the United States largest seller of discount tickets, and have partnered with more than a hundred different companies to give you the best options anywhere.
Fast Shipping: They have multiple ways that you can get their tickets. If you need them rushed to you, you can have them sent to you through your email. Some tickets are unable to be sent by email, but their mail options are flexible for any situation.
Cons
High Prices: Because Stubhub is not actually selling the tickets themselves, they are only a middleman, the prices you pay may be higher than if you bought them somewhere else.
Extra fees: When Stubhub sells you a ticket, they charge you 10 percent extra, and the seller gets 15 percent less. This is because they take out a 25 percent commission from every sale. This is the price of doing business as they say.
Price Problems: Ordering your tickets on Stubhub is not final until the order is confirmed by the seller. If an event happens where something effects the prices of the tickets, you may not end up getting your tickets. Not only that, but when you go back to buy the same ticket, you may see that the price has doubled. This is because the demand for the tickets have gone up, and to ensure that Stubhub makes money, they must increase the prices of the tickets as well.
In Conclusion
Stubhub is definitely the number 1 place to go if you are in need of event tickets. They offer friendly customer service and a large number of tickets to a very large number of events. It also pays to know that you may be charged a little extra in commissions when you buy and sell, and you may also lose out on your tickets if the event price goes up. But overall, Stubhub can get you tickets for many events you might like to go to.
